Does your company perform services in client’s homes? Then you (and ALL your employees) need this digital course…
‘Winning on the Homefront’ focuses on the ‘Emotional Dynamics’ created as your services are performed in the residential environment. Managers, sales staff, phone dispatchers along with other office workers and front-line technicians (especially!) will love this training!
With this 12 session, 7 hour audio course you’ll benefit from:
- Delighted homeowners who become ‘Referral Machines’! (Including online!)
- Far fewer customer complaints.
- Happy, motivated long-term employees.
- The power to charge dramatically more than your competition!
- A much more profitable (and valuable) business!
But don’t just take our word for it!
Excellent information. No other program compares Winning on the Home Front. These ideas made an immediate impact in our business.
Richard Chavez, Chavez Services, Topeka, KS
Steve is a 10+ presenter! The importance of these Winning on the Home Front concepts can’t be measured.
Chad Hefke, Royal Treatment, Aurora, IL
I can’t say thank you enough. As we launch our residential services business we now have a solid base to build with!
Tom King, Sani-Bright, Zionsville, IN
Here is a sample of the curriculum in this audio course.
Listen to a description of ‘Service Engineering’ (53 seconds)
Who is responsible for training ‘front-line’ technicians? (56 seconds)