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Seven Tough “Taking Stock” Questions

“He who asks questions cannot avoid the answers” Cameroonian proverb So I just recently ruminated on how our individual success can be measured by “Being grateful”. (And I even threw in a Biblical reference for good measure!)  However, an old saying also states, “If you do what you have always done… you will get what […]

Do you appreciate the potential you have?

I seldom quote the Bible in business. (Even though virtually all Bible principles can help us find business success. Don’t get me started…) However, maybe  the recipe to FEEL successful in business (and life) is based on four little words found at the end of Colossians  3: 16: “And show yourselves thankful.” That’s right- if […]

Don’t bore me with WHAT you do!

Yes, I know you started your HVAC, lawn care, carpet cleaning, plumbing, ya-da, ya-da you insert the residential business because you knew how to do the work. And yet guess what- it doesn’t matter what you DO. (I know this may be shocking, even offensive heresy!) But bear with me… At the end of the […]

It’s all about “Cheerleaders”!

So what is a “Customer Cheerleader”? Simply stated a Cheerleader is an “unpaid salesperson” for your company. These clients LOVE your service, employees, company and yes- YOU so much that they passionately promote (and push!) your services to their friends, neighbors and associates. NOTE: Then these delighted Cheerleader Customers go online and preach your virtues […]